CVB & Tourist Office Winners
CVBs and tourist offices hold the keys to their destinations; the services they provide not only guide planners but give groups access to all the destination has to offer. Successful Meetings readers choose the best of the best.
"We have worked with the ICVA for 10 years. I now consider much of the staff personal friends and know they will help me with ANY needs."... "They are extremely responsive and the actually CARE (unfortunately, a rare thing to find these days!)"
"Rochester's Visitor's Association was right there when we needed them, with great ideas on area entertainment and tourist destinations."... "They helped keep our conference attendees pleasantly busy!"…"They were so much help during our conference. Thank you!"
"Friendly people in the hotels the cvb and the venues"....."The best price around.,..a big bang for the client buck" ..."The CVB was tremendous; however, the food service at the convention center was a bit of a problem."
"I always contact the CVB first whenever I'm booking a group in Tucson. The staff really knows their properties and they represent the city of Tucson very well."..."Very easy to work with. Extremely helpful staff. Always excited about new conferences."
"The MOST helpful.. all phases of planning process"…"Excellent to work with. Very knowledgeable and follows through with phone calls and e-mail. Very efficient." ..."Very prompt service. Easy to work with and willing to help." ..."They Work hard to make meeting the best it can be."
"Strong team approach, very quick reactions to issues"
Number of Pinnacle Awards: 10
Portland Oregon Visitors Association
Portland, OR
10
10
9
10
"Portland CVB has so many services to offer and each staff member makes you feel as if you were his/her personal group."... "It is sincerely a TEAM effort with each member at your service."..."It was exciting to learn all the possibilities that Portlans can offer"
Number of Pinnacle Awards: 10
Sacramento CVB
Sacramento, CA
10
10
10
10
Hillary Burton, Julie Reilly and Sonya are great to work with and very professional!
Number of Pinnacle Awards: 1
San Diego CVB
San Diego, CA
9.25
9.25
9.25
9.75
"Very responsive offer many suggestions."…"Great group to work with"..."Fantastic help! Quick in helping me distribute RFP's and find appropriate properties."... "Good follow-up and keeps in touch with me throughout the year."
Number of Pinnacle Awards: 14
San Francisco CVB
San Francisco, CA
9
9
9
9
Number of Pinnacle Awards: 16
San Mateo County CVB
Burlingame, CA
9.75
10
10
10
"Sales managers are incredibly helpful and responsive"..."I've had the pleasure of working with the CVB on several occasions; my relationship with the Bureau is excellent; largely do to its professionalism and responsiveness to my needs." ..."Wonderful area, wonderful CVB personnel and great hotels."
Number of Pinnacle Awards: 2
CVBs
These Pinnacle winning Convention & Visitors Bureaus have been evaluated by registered Pinnacle Reviewers according to the following criteria guidelines on a scale of 1-10 with 10 being most favorable: Area Group Amenities (AGA) - A location which allows group visitors to have a unique experience at their meeting. Quality/Availability of Information (INF) - Great meeting planning hinges on the quality of the information provided by the CVB you work with. Quality/Variety of Services & Facilities (S&F) - The services CVBs provide not only guide planners but give groups access to all the destination has to offer including top-notch facilities in their location. Service/Responsiveness of Staff (STF) - Responsive, thorough, thoughtful CVB and tourist office staff hold the keys to their destinations.
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