Succesful Meetings 2007 Pinnacle Awards - Best Hotels, Conference Centers, CVBs for Meeting planners

"I think its a fairly good hotel with a well-equipped facilities" "Friendly Staff"

Montego Bay, Jamaica

Rio Grande, Puerto Rico

"Exceptionally accommodating" "Very sophisticated, yet made you feel comfortable and cared for"

"The absolute best!" "The most wonderful staff and property"

"Not centrally located but helpful to international planners not based in Geneva"

"Oustanding facility" "Highly efficient staff" "Great service and accomodations"

"Great beach and private facility" "Perfect for vacation or meeting" "Great staff very freindly and professional"

"Best Banquet and catering Dept I have ever done business with"

"Can't go wrong at the Grand Geneva"... "Wonderful ammenities and service!" ..."Helpful planning staff" ..."Average accomodations"

"Good, but some furnishings in guest rooms need to be upgraded"

"The venue was great. It was very well kept and the staff was very attentive to our every need. We would definitely go back in the future."This hotel in my opinion provided me and my attendees with the most impressive service by far in my experience as a meeting planner profession over the past 18 years." "Staff was excellent and served our group's every need" "It was the best hotel group we've worked with yet." "Our Annual Gathering was extremely successful because of the excellent customer service we received" "Staff went above and beyond to accommodate our every request..including adding 100 guests for dinner 24 hours in advance!" "The staff was awesome and our meeting ran flawlessly due to the expertise of everyone at the hotel and the way they were willing to accommodate our every need. I would return there to have another conference every year if we could!"..."Great location in downtown Minneapolis."

"When we outgrew our long-time venue and went to bid, it was the hands-down choice of our Board and staff. From the initial contact through to execution, the Hyatt has exceeded all expectations"

"Staff is absolutely wonderful"... "Hotel is has a great location and is well maintained" ...."Can always expect them to go above and beyond"..."The service we received this past November was second to none" ..."The Chef and his staff were amazing with their creations" ... "Convention Services never missed a beat. They seemed to know what I needed almost before I did. A really GREAT staff"

"Event Staff is temendously helpful and responsive"

"Great service, love the conference concierges and the VIP Manager" "With out a doubt, best hotel in the city"

"Great property!" "Very clean, very well maintained" "Great service"

Manchester Village, VT

"Fantastic location; beautiful accommodations; the perfect place."

"Great resort and even better service"

"We held two meetings in one week. They helped in everyway possible to make sure they both went off without a hitch." "They took extremely good care of everything"

"If you're look for a beach property with style, this is it."

"Great place for a meeting"... " An excellent choice"..."Excellent service for your entire stay"

"Service was spectacular!"

"Great staff and service" "Most customer service focused staff I have worked with in a long time"

"Great Venue. You'll want to go back as a guest" "Excellent historic property with fascinating architecture & grounds!" "Great property"

"Very nice hotel!" "Great experience"

"An excellent meeting venue" "F&B costs are high even given the location and time of year (high season)." "Rooms are nice, but pricey."

Ponte Vedra Beach, FL

"The Location was outstanding, with 445,000 square ft of flexible meeting and event space."…"The associates of this new facility are awesome. Food and Beverage are a 10" " A perfectly acceptable facility"

"The staff is incredible, the facilities are excellent and it is so close to Universal you can do great group functions." "The meeting space layout is perfect!" "We couldn't have been happier with the outcome of our meeting. The Resort is Beautiful, the food was terrific" "All aspects of our meeting were flawless." "Attendees loved the space layout as well as guest rooms." "Staff was outstanding as was the food!"

Clearwater Beach, FL

Great location - directly on the water with over 1000 feet of beach front, wonderful!

"Pricy and worth It" … "Sets the platinum standard for service and personnel. Every staff person in the hotel cares about the guest."... "Convention services are the absolute best in the business." "Pricy, but one of the finest venues in the country."

St. Simons Island, GA

"This is a beautiful property - but some money needs to be spent to bring the rooms up to the expecations"... "Great resort and great service."... "The sales team, reservations and catering services groups were excellent to work with".. "I held a three day golf tournament and company weekend there and everyone raved. I had no complaints which is unusal."..."Great & Easy to work with on meeting arrangements. Very helpful with accomodations, however not flexible on menu prices."... "We received more kudos on the King & Prince Resort than any other that I have organized during the past decade."..."We had a wonderful meeting experience here"…"Great hotel"

"Outstanding location" with a sales and meeting staff that are "pleasant", "easy to deal with," "pay attention to every detail" and "are willing to really go the extra mile."

"Great service for such a large hotel" "Staff very prompt and accommodating" "Outstanding can-do convention services for 1800 person group." "Consistent room types, fresh updates, caring service from check-in to housekeeping!"

Hilton Head Island, SC

"Excellent venue. I hosted an event there 3 years in a row as the service, facilities and sales teams there were great." "Over looks Boston harbor, which is great, but costly to park" …"Great dining options within walking distance, and clean rooms"

Lake Buena Vista, FL

"This facility is about service, service, service."... "Every area of the hotel was ready to assist the guests as needed."..."Friendly Staff"..."Excellent food!"..."We definately will use this property again"..."The service here was beyond anything I've experienced in the years I've been coordinating company events."..."Gorgeous property and the food top shelf!"..."I love Marriott properties, but highly recommend the Camelback"..."We had our very best conventions at this property"..."Beautiful property & the food is great!"..."Great location!!"

"We have been to this hotel 2 different times & our people love it." "There is a lot to do here"

"For the past 5 years, I have utilized the Four Seasons, Las Colinas for monthly, executive client meetings. Their consistent excellent service and attention to detail is the thing that sets them apart in the industry."

"The best hotel for meetings in Sedona! Good space, well laid out, and good service"... "Extremely helpful staff. Willing to put their all into the conference. Answers messages quickly."

"Fantastic service! The hotel is isolated, but beautiful." "Excellent conference facility that encourages family trips. Facilities at resort are in upper eschelon". "Really bend over backwards to help make the event special. Easy to work with. Very knowledgeable." "Only real complaint is lack of variety in restaurant outlets."

"Staff was the best to work with!"

"Great spot"..."Beautiful golf course...good rooms"..."Great staff"..."This place is very user friendly and beautiful"..."The staff is excellent"..."The food is the best I have had at a conference in years!"

"Best yet!" ..."Had some small issues but nothing that will keep us from going back to the location again."

"The service is flawless"... "One of the best properties I have worked with" ..."Beautiful"... "Excellent service and accommodations"…"Top notch!!!"

"You can't beat this property for the soothing environment they provide"... "The staff is excellent in all departments and our meeting attendees came away with renewed energy".. "Will definitely be back" "Ended up being the best event I've ever planned. The staff at the Sanctuary was professional, friendly, helpful and incredibly fun to work with" "This is the best venue our association has been to. It offers a unique setting with an intimate atmosphere."... "The services are first rate." "Phenomenol sleeping rooms and staff"

"The hotel had a plumbing crisis so we had to move out 1/2 of our attendees; however, the services were top notch and we hope to return to a full house someday"

"The food at the Princess was excellent."... "Their on-site staff was fabulous. Attentive to every detail."... "Grounds were beautiful and service was superb." ... "The most succesful hotel to hold a meeting - wonderful staff, wonderful location"

"Fabulous service!" ..."The convention service department at Bellagio is unsurpassed! Everything is very beautiful. Food and beverage are very good, but everything is expensive".

"Best convention services team ever!" "I Had a smaller group size for this large hotel but treated like VIP's and definitely will return!" ...C"aesars Palace was one of the best meeting experiences in my 33 years as a meeting planner. The service was excellent as were the accommodations, food & beverage."... "They exceeded my expectation in all areas."... "Our Conference Services Manager was amazing, but direct contact with staff was not as good."... "Caesar's was responsive to needs, but the hotel size sometimes made it difficult to get what we needed (shipments etc)"

"The staff is very professional and attentive to detail" "The facility covers it all!" "Very average, not big on personalized services"

"Excellent Hotel"..."All-around excellence"..."Without doubt, one of the finest properties at which I have ever stayed"..."Wonderful property"..."I will use this property again"..."I use the Four Seasons properties exclusively for Board-type meetings with service/amenities always first rate."

"By all accounts, the best Annual Meeting site we have ever used. We've already rebooked a future meeting" "Excellent service, wonderful staff" "Great location if you don't want to be right on the strip" "This is the only property our association has used in 20 years that members immediately asked us to book for another meeting asap"

"For a large hotel, I was pleasently surprised by the level of service provided"

Huntington Beach, CA

"Love this site and highly recommend it"..."Wonderful property"..."Balcony's overlooking the beach were beautiful"

"Most professional staff"... "Great, responsive staff"

"Portland's Marriott Center is much more than an "OK or better than some" destination for business meetings of any type. For starters, it's in Portland, one of the most pleasant, care-free cities on the West Coast. The local amenities are second to none, and it is a great property with a great staff!"

"This resort has it all!"..."The staff are very professional and friendly"

"Service at this venue was bar none from the personal greeting when we first walked through the door until we checked out. I rarely seek out a general manager to compliment them on their staff's exemplary service, but they were so good that I went out of my way to thank him."..."This is GREAT hotel. We have been here 2 different times and loved each time."

Colorado Springs, CO

"The new conference space at the Broadmoor makes this outstanding property beyond compare. Facilities, amenities, service and staff make this the Best!"

"Very attentive and knowledgable CSM and concierge."..."The best of all my travels and I travel approx. 200 days a year. The hospitality is the level of Ritz Carlton expectations, yet with genuine warmth and desire to please - not just a corporate mandate."

"Beautiful location and exceptional service."... "I would highly recommend this location"…"Beautiful location"..."The head of AV is absolutely fantastic to work with"

"Super lovely but very high end - one gallon of ice cream was $250!!!:…. "Not as personal" ... "Beautiful hotel rooms, meeting space, restaurants, shopping, but I believe their hotel rates are overpriced."... "They have on numerous occaisions changed my meeting space and not notified me."

Hotels
These Pinnacle winning Hotels have been evaluated by registered Pinnacle Reviewers according to the following criteria guidelines on a scale of 1-10 with 10 being most favorable:
Meeting Services & Facilities (S&F) - Dedicated conference facilities offering comfortable, working environments. Individually adjustable lighting, heat and air conditioning, with flexible set up options to make programs run smoothly. Staff that takes action and delivers needed services quickly and professionally to make attendees feel at home while traveling.
Accommodations (ACC) - Clean, comfortable rooms. Good work area with internet/computer connectivity.
Amenities (AM) - Recreational options and thoughtful extra perks.
Food & Beverage (F&B) - Quality and varied food options along with quality and variety in refreshment breaks.

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